Privacy Policy
In brief: We are WAGMI Tutor (“WAGMI Tutor,” “we” or “us”). We respect your privacy and work hard to protect the confidentiality of information that you give us. We will share your personal data with third parties only in the event that it’s needed for the provision of services and data you have requested (explained in detail in this privacy policy).
About Us
WAGMI Tutor is the sole owner of the Wagmitutor.com website (“Website”), WAGMI Tutor mobile and desktop applications, WAGMI Tutor services (each, a “Service”). WAGMI Tutor never collects information from users in any way.
This privacy policy applies to personal data that we collect from you when you visit this Website, use our services (“you” or “your” being interpreted accordingly). It provides information on what personal data we collect, why we collect personal data, how it is used, the lawful basis on which your personal data is processed, how it is stored, and how we share information.
As used in this privacy policy, “personal data” means any information that relates to you from which you can be identified.
By using our Service or submitting your personal data, you are agreeing to accept the terms of this privacy policy, so please read it carefully. If you disagree with this privacy policy at any point or time, you should stop using our Services and delete your user account.
Updates
We may update this privacy policy at our discretion from time to time by posting a new version on our Website. You should check our Website occasionally to ensure any changes made are suitable for you. If required by applicable law, you will be informed of any significant changes made to the privacy policy.
The current version of this privacy policy was modified on April 22, 2021.
Personal data that we collect
We never collect any data from you via our website, You may have to input your personal information while making payment or subscribing to our service but that information is directly submitted to our Payment partner Stripe.
Data we receive from you
Contact data
We may use your email address that you used while making payment to contact you regarding your payment or subscription or offers and services.
Cookies and other technologies
We use browser cookies (small text files placed on your device) to administer our Site, gather and analyze statistical information, ensure security, to fight spam, and for advertising purposes. Cookies allow us to provide you with a better user experience when you browse our Website and helps to improve its features.
Analytics
When you are using our Website, mobile and desktop applications, or widgets we provide to another site, we may collect analytics information automatically. This information may include your general device information, device identifiers (for example, Google Advertising ID, if you are using an Android device, or Advertising Identifier (IDFA), if you are using an iOS device), network information, website, and application interaction events. We collect pseudonymous data only and this analytic information does not include any personal identifiable information from your profile. We use this information to analyze and improve the work of our services and applications, and to develop, test, and improve our service further. For this purpose we may use internal analytic as well as third party service providers. For further details about our use of third party service providers, please refer to the Analytics providers section below.
Data we receive from third parties
When you sign up using your email address you input your information on our payment partner. We neither control nor take any responsibility for the way third parties provide information about you and/or process your personal data.
How personal information is used
We use personal data in various ways that are necessary to provide the services you intend to use, certain legitimate interests, and as a necessity in order to comply with applicable law, as further described below.
We do not generally rely on your consent to allow us to process your personal data if there is another lawful ground available. If we do rely on your consent, we will make this clear to you at that time.
User account and profile operations
We use your contact details, such as username, email address, or phone number, in the following ways:
- to authenticate your user account, ensure its security along with the security of our services, and to prevent spam, fraud, and abuse;
- to acknowledge, confirm, and deal with your user account;
- to send all new users a welcome activation email to verify their email address;
- to provide you with subscription services and contact you regarding your use of such services. This is necessary for us to implement your requests; and
- Users will also receive a notification email from Stripe if there are any issues regarding billing their cards for auto-renew subscriptions. Users cannot opt out of these messages, though they can delete their account.
Marketing
We may send you marketing emails about our products or services that are similar to the products or services you are subscribed to, including information about events and other promotions we feel may interest you. This is unless you have indicated to us that you do not wish to receive communications in this manner. We will send you other promotional information by email only with your consent, which was given at the time you provided us with your personal data. Users can opt out of receiving marketing communications at any time by clicking “unsubscribe” in one of the emails.
Service-Related Announcements
On rare occasions, it may be necessary to send out service-related announcements. For instance, if our service is interrupted for a prolonged period or a major functionality upgrade is released, we might send all users an email message.
Customer Service
When you open a support ticket, we use your contact details as well as information about your device, server logs, a description of the problem, along with any other supporting materials (videos, screenshots, etc.) to help resolve the issue(s).
Legitimate interests
We will process your personal data as necessary for certain legitimate business interests, which include the following:
- where we are asked to respond to any of your inquiries, comments, or grievances;
- to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device;
- to develop and improve our services;
- to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above;
- to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests;
- we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior;
- for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our Website, network, and information systems secure; and
- to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our Terms of Use or House Rules; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
As used in this privacy policy, “legitimate interests” means the interests of WAGMI Tutor and our affiliated businesses in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We do not use personal data for activities where our interests override the impact they may have on our users, unless we have their explicit consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data that is based on our legitimate interests at any time, on grounds relating to your particular situation.
When would we share personal information
We share your personal data with third parties in the following situations:
- Service providers: WAGMI Tutor, like many businesses, occasionally engages with selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services, (ii) IT suppliers and contractors (i.e. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide subscription services and other goods/services available on this Website or to users, (iii) web and mobile analytics providers, (iv) providers of digital advertising services, and (v) providers of marketing and sales software solutions. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
- Payment information: Paid Users must provide payment information (name, payment card information or payment account information). This information is used for billing purposes only and is processed by our payment processors. When you are making a payment, we do not have access to your payment card information. Should we have any issues with processing an order, the email address you have provided will be used to contact you.
- WAGMI Tutor affiliated businesses: In order to provide the services you request from us, our affiliated businesses may access and process the information which we collect from you for the purposes described above, including offering products and services to you. Our affiliated businesses will only use your data for the purposes for which we originally collected said data.
- Analytics providers: We may use third-party service providers to monitor and analyze the use of our services and mobile applications. We use this information to analyze and improve the work of our services and mobile applications.
- We may use Google Analytics as a web analytics service on the Website and in conjunction with the widgets we provide. For more information on Google Analytics privacy practices, you can check here.
- Analytics services for mobile applications that we may use:
- Firebase — a development and analytics platform provided by Google. For more information on what type of information is collected, please visit the Google Privacy web page.
- Flurry Analytics — provides us with tools and resources for understanding our mobile application users’ behavior. For more information on the handling of user data on Flurry Analytics, please see their Privacy Policy.
- Amplitude — an analytics service for mobile apps. For more information on the privacy practices of Amplitude, please see their Amplitude Terms.
- Visual Studio App Center — owned by Microsoft. Their applicable data protection provisions can be reviewed under the Microsoft Privacy Statement.
- AppsFlyer — analytics services to measure and analyze the effectiveness of our marketing and advertising campaigns, as well as certain events and actions in the application. For more information on how AppsFlyer works and what data it collects, please see AppsFlyer Services Privacy Policy.
- Business transfers: If we sell our business or our company assets are acquired by a third party, personal data held by us about our general account users, subscription account users or customers may be one of the transferred assets.
- Administrative and legal reasons: If we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process, (ii) to enforce our Terms of Use, House Rules or other applicable contract terms that you are subject to, or (iii) to protect us or our contractors against loss or damage. This may include, but is not limited to, exchanging information with the police, courts or law enforcement organisations.
- Advertising: We display advertising on the Website and may use remarketing and tracking features. Remarketing features allow us to display advertising in a more targeted manner in order to present advertisements of interest to users, based on their activity on other websites. Tracking features allow us to collect information about impressions, ad clicks and certain actions that users complete through our Website. This data also helps us evaluate the performance of ad campaigns. Note that we collect pseudonymous data only. We may use the following services for advertising, remarketing, and tracking purposes:
- Google Ad Manager and Google Ads — they help us serve and measure the success of ads on our site.
For more information about how Google uses data, please refer to their Privacy & Terms document as well as Google’s Privacy Policy. You can opt out of this by visiting the Network Advertising Initiative opt-out page or by turning off the personalization of Google ads via their Ad Settings page.
- Facebook pixel — allows us to measure, optimise, and build audiences for our advertising campaigns.
You can learn more about Facebook’s data policy here. You can manage your personal settings for advertisements on Facebook at Your Ad Preferences. In case you don’t have a Facebook account, you can use Your Online Choices website or DAA’s WebChoices Tool to manage your ad experience.
- Twitter Conversion Tracking (Twitter Pixel) — helps us to measure our return on ad expenditure.
For more information about Twitter data processing, please see their Privacy policy. You can adjust the settings in your personal Twitter profile and opt to receive advertising. In case you don’t have a Twitter account, you can use Your Online Choices website or DAA’s WebChoices Tool to manage your ad experience.
- Note that we do not share any personal information with our advertisers. They can only access general statistics that include the amount of impressions their ads have generated as well as clicks.
- Google reCAPTCHA is used to check whether data has been entered by a person or by an automated program. We use this service to protect our services from spam, fraud and abuse. reCAPTCHA analyses the behavior of the visitor using various characteristics and evaluates various information for analysis purposes (e.g. IP address, visit duration, or the user’s mouse clicks). This analysis begins automatically, as soon as the website visitor accesses the website, and runs in the background. Visitors are not informed that an analysis is being performed. The data recorded during analysis is forwarded to Google. More information on Google reCAPTCHA and the Google Privacy Policy can be found under the following links: Google’s Privacy Policy and What is reCAPTCHA?.
Third Party Sites
Links to other sites
At our discretion we may add links (web links) to other websites from our Website. These websites can be run by third parties with separate and independent privacy policies. We, therefore, have no responsibility nor are we liable for any content, activities or privacy policies of these linked sites. We suggest you read the privacy policy of each and every site that you visit.
Contact information
If you have any questions or suggestions regarding personal data processing, please contact us at help@Wagmitutor.com.